Client Communication
Is the billable hour the real issue?
August 24, 2009 08:36 AM
Today’s Wall Street
Journal has an article about how large companies are
pushing large law firms away from the billable
hour model, toward alternative fee arrangements.
The article serves as a reminder that, behind all
the recent talk about how law firms bill clients
(and there has been a lot of that), the
fundamental issue is good, timely communication
between the firm and the client about the work
that’s being done.
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